DIA maintains a user-friendly computer lab with several work stations available to individuals who wish to improve their keyboard skills or brush up on their computer knowledge. Many consumers use our lab as part of job readiness training and to learn about the latest in software technology. With assistance from staff, consumers may use the Internet for job-related research, developing a job resume, or learning how to access on-line employment applications.
Video Relay Service/Videophone
Through a high-speed internet connection, deaf and hard of hearing individuals using a computer place VRS calls that are routed to a VRS interpreting center. The caller is connected to an interpreter, fluent in ASL and English, who appears on the device. The deaf caller signs to the interpreter, who then calls the hearing user via a standard phone line and relays the conversation between the two parties.
Specialized Telecommunications Assistance Program (STAP) is a voucher program that helps provide assistive technology to anyone having difficulty using standard telephone systems by making available communication devices to individuals whose deafness, hard of hearing, or disability impedes the use of regular phones. STAP staff help individuals ascertain whether they qualify for this program and assist them with applying for a STAP voucher.
DIA’s goal is to provide affordable transportation alternatives for individuals with disabilities who live in our service area. Our on-site mobility manager assists them with sorting through these options and works with them to find the best way to get where they need to go.